Terms and Conditions
Last Updated: 29th October 2025
Welcome to FitFix Hub.
These Terms and Conditions (“Terms”) govern your use of our website — https://fitfixhub.com — and all associated services, features, and online purchases. By accessing or using our site, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.
If you do not agree with these Terms, please do not access or use the website.
1. Company Information
Legal Entity: FitFix Hub
GST Number: 192500169070TRN
Address: Vill – Mirjapur, P.O. Nandai, P.S. Kalna, Dist – Purbo Barddhaman, West Bengal, India – 713405
Email: hubfitfix@gmail.com
Website: https://fitfixhub.com
FitFix Hub (“we”, “us”, “our”) operates as an e-commerce platform offering fitness products, gym accessories, and wellness items. All users (“you”, “your”, “customer”) are subject to these Terms and our Privacy Policy.
2. Acceptance of Terms
By visiting our website, creating an account, making a purchase, or otherwise engaging with our services, you acknowledge that you:
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Have read, understood, and agree to be bound by these Terms;
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Are at least 18 years of age or have parental/guardian consent;
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Will comply with all applicable local, state, and national laws.
FitFix Hub reserves the right to update or modify these Terms at any time without prior notice. Continued use of our website after changes implies your acceptance of the revised Terms.
3. Use of the Website
You agree to use fitfixhub.com only for lawful purposes and in accordance with these Terms. You may not:
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Engage in fraudulent or deceptive activities;
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Attempt to gain unauthorized access to our systems or data;
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Use the site to distribute spam, malware, or harmful content;
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Copy, reproduce, or resell any part of our website or its content without permission.
We reserve the right to terminate access for any user who violates these Terms or misuses the site in any manner.
4. Product Information and Availability
We make every effort to display accurate product information, descriptions, and pricing. However, typographical errors or inaccuracies may occasionally occur.
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Product Colors: Actual product colors may vary slightly from images due to screen settings.
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Stock Availability: Products are subject to availability. In the event of unavailability after order placement, we will notify you and process a refund if applicable.
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Pricing Errors: If a product is listed at an incorrect price due to system error or misinformation, we reserve the right to cancel or adjust the order with prior notification.
5. Orders and Payments
Placing an Order
When you place an order on fitfixhub.com, it constitutes an offer to purchase. We reserve the right to accept or reject your order at our sole discretion.
Payment Methods
We accept various payment options including:
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Credit/Debit Cards
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UPI
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Net Banking
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Wallet Payments (where available)
All payments are processed securely through authorized payment gateways. FitFix Hub does not store sensitive payment information such as card numbers or CVV codes.
Order Confirmation
Once payment is successfully processed, you will receive a confirmation email. Please review it carefully and contact us immediately if there are any discrepancies.
6. Shipping and Delivery
We aim to deliver products promptly and efficiently.
Delivery timelines may vary based on your location, product type, and courier partner.
General Shipping Policy
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Orders are usually processed within 2–5 business days.
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Delivery times typically range from 5–10 business days across India.
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Shipping delays may occur due to unforeseen events such as weather, strikes, or logistics issues.
Address Accuracy
It is your responsibility to provide a complete and accurate shipping address. FitFix Hub will not be liable for delivery issues resulting from incorrect or incomplete address information.
7. Returns, Replacements, and Refunds
Your satisfaction is our priority. Please read our return policy carefully before making a purchase.
Return Policy
We accept returns only for products that are:
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Damaged during transit,
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Defective, or
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Incorrectly delivered.
You must notify us at hubfitfix@gmail.com within 7 days of receiving your order, providing clear photos and order details.
Refunds
Approved refunds will be processed within 7–10 business days through the original payment method.
Shipping charges are non-refundable unless the return is due to our error.
Non-Returnable Items
Certain items, such as personal care products, opened supplements, and hygiene-related accessories, cannot be returned for safety and health reasons.
8. Intellectual Property Rights
All content on fitfixhub.com — including text, images, logos, graphics, product designs, and software — is the exclusive property of FitFix Hub and protected under applicable copyright and trademark laws.
You may not reproduce, distribute, modify, or commercially exploit any material without prior written consent from FitFix Hub.
Unauthorized use of our intellectual property may lead to legal action.
9. User Accounts
To access certain features, you may need to create an account. By registering:
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You agree to provide accurate, up-to-date information.
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You are responsible for maintaining the confidentiality of your login credentials.
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You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts found violating our Terms or engaging in fraudulent activity.
10. Third-Party Links
Our website may contain links to third-party websites or services for your convenience. These external links are provided solely for informational purposes.
FitFix Hub does not control or endorse any third-party content and is not responsible for their privacy practices or terms. We recommend reviewing the policies of any external sites you visit.
11. Limitation of Liability
To the fullest extent permitted by law, FitFix Hub shall not be liable for:
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Any indirect, incidental, or consequential damages;
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Loss of profits, data, or business opportunities;
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Damages resulting from delays, errors, or interruptions in service.
Our total liability, whether in contract or tort, shall not exceed the total amount paid by you for the product(s) purchased from our website.
12. Disclaimer of Warranties
All products and services provided by FitFix Hub are offered “as is” and “as available.”
We make no representations or warranties regarding:
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The accuracy, reliability, or completeness of the website’s content;
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The suitability of products for a specific purpose;
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Uninterrupted or error-free website operation.
Your use of our site and products is at your own risk.
13. Indemnification
You agree to indemnify, defend, and hold harmless FitFix Hub, its owners, employees, and partners from any claims, damages, or expenses arising out of:
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Your use or misuse of our website;
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Violation of these Terms;
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Infringement of third-party rights or applicable laws.
14. Privacy and Data Protection
We value your privacy. All information collected through fitfixhub.com is handled in accordance with our Privacy Policy, which explains how we collect, store, and use your data.
By using our website, you consent to the processing of your personal data as described in our Privacy Policy.
15. Termination
FitFix Hub reserves the right to:
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Restrict or terminate your access to the website at any time, without notice, if you violate these Terms;
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Modify, suspend, or discontinue any part of the site without liability.
All provisions relating to intellectual property, disclaimers, limitation of liability, and indemnification shall survive termination.
16. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Purbo Barddhaman, West Bengal.
17. Force Majeure
FitFix Hub shall not be held liable for any failure to perform obligations caused by events beyond our reasonable control, including but not limited to natural disasters, acts of government, war, labor disputes, or network failures.
18. Contact Information
For any questions, complaints, or feedback regarding these Terms, please contact us at:
FitFix Hub
Vill – Mirjapur, P.O. Nandai, P.S. Kalna,
Dist – Purbo Barddhaman, West Bengal – 713405
📧 Email: hubfitfix@gmail.com
🌐 Website: https://fitfixhub.com
🧾 GST No.: 192500169070TRN
19. Entire Agreement
These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and FitFix Hub, superseding any prior agreements or communications related to your use of our website and services.
20. Acknowledgment
By using fitfixhub.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.